Taxes & Customs Fees
During import clearance, customs authorities may contact the recipient for formalities and documentation.
Please note that the recipient is responsible for making all necessary arrangements. Furthermore, there may be inspection fees in addition to import taxes, which must also be paid by the recipient.
Please be aware of this in advance.
Furthermore, if the customs authorities determine that the item cannot be imported, please contact us with your order number.
If shipping to the United States:
Most packages with a declared value of less than $2,000 USD will be cleared without a fee.
If shipping to Australia:
Orders under AUD1,000 are considered "low value imports" by Australian Customs. As of 1 July 2018, all goods imported from overseas by Australian consumers may be subject to customs duties. For more information, please visit the Australian Customs website .
If shipping to Canada:
Orders over $20 CAD are subject to payment of applicable duties and GST. For more information, please visit the Canada Customs website .
If shipping to the EU:
Orders with a total value of less than 150 euros (excluding shipping costs) are exempt from customs duties, so there are no additional costs to pay to receive your package. If you still receive a payment request from the shipping company, please contact us.
Customs duties are charged for orders with a total value of 150 euros or more (excluding shipping costs). In this case, the recipient is responsible for paying customs duties to the delivery company. These fees are mandatory and will be charged when you collect the package or a few days after delivery.